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B.A. English, emphasis in Technical Writing. UW-Eau Claire, 1990.
Masters in Library and Information Studies. UW-Madison, 1998.

I'm a Senior Information Processing Consultant specializing in desktop and server security issues in the College of Letters & Science.

My current areas of expertise include desktop and server security management, and web development in Drupal (LessonShare & Collaborative Sites), My past areas of expertise include Moodle, Chat (IRC, Jabber, video), and Voice Tools. I also have a wide range of experience with computer lab management, imaging, cloning, and lab configuration issues for PPC Macs, Intel Macs, and Windows computers.

Web server security, Desktop security, Moodle, Drupal, Voice Tools, Chat, Lab Management

My contributions

Title Typesort icon Posted
Security updates for 5/16/16 - 5/27/16
The new security updates for May 16 - May 27 are: 1. Adobe Flash Player (Windows)2. Adobe Air - (Windows)3...
Story 05/16/2016 - 13:39
L&S Security Office 365 Phishing Emails
Over the holidays, my Inbox was inundated with a number of new phishing emails.  Interestingly, I noticed a trend toward phishing...
Story 01/27/2014 - 10:29
Don't believe it. The Wisc! Helpdesk
Don't ruin your holiday season by falling victim to this new phishing scheme.  An email with the subject "The Wisc! Helpdesk" is...
Story 12/20/2013 - 14:49
New Phishing Email
Phishing emails -emails that lure personal information from the recipients - are becoming more common and more sophisticated.  A new...
Story 12/05/2013 - 11:02
Scheduled maintenance over the Thanksgiving break
L&S Learning Support Services is planning server maintenance to coincide with the Thanksgiving break. Most of our services will have a...
Story 11/26/2013 - 13:46
Cryptolocker logo Kidnapped files held for ransom!
It sounds absurd, but that's exactly what happens when you are infected with a new virus called CryptoLocker.  This virus encrypts...
Story 10/10/2013 - 14:09
Keep calm and Stop Badware
A patron recently emailed the LSS TechZone with suspicions about an email she received.  This patron had good instincts; the email was...
Story 01/03/2014 - 13:44
TechZone Tuesday Updates for October 22, 2013
The following critical updates will be deployed to TechZone-supported computers on Tueday October 22 and Wednesday October 23.   On...
Story 10/21/2013 - 11:36
Identity Finder logo Identity Finder: What do I do now?
Identity Finder is a software tool that helps find restricted or sensitive data saved in files on your computer. In departments supported...
Story 11/12/2012 - 16:40
Your Security Checklist
The more time I spend on my computer, the more concerned I get about security. Luckily, improving security on your computer isn't...
Story 10/12/2012 - 10:32
Locking down UW Data
Everyone is concerned about privacy and safety these days.  We shred records and forms with personal information.  We lock our...
Story 10/04/2012 - 18:40
Is this real?
No, it's not, but it's difficult to tell without a second look.  One of my colleagues forwarded me this very realistic phishing email...
Story 06/24/2014 - 12:37
Security updates for 6/13/16-6/26/16
The new security updates for June 13 - June 26 are: 1. iTunes 12.4.1 (Windows and MacOS)2. Mozilla Firefox 47.0 (Windows) Step-by-step...
Story 06/27/2016 - 15:42
Security updates for 5/2/16 - 5/16/16
The new security updates for May 2 - May 16 are: 1. Mozilla Firefox 46.0 (Windows) Step-by-step directions for updating can be found at...
Story 05/03/2016 - 15:17
Security updates for 4/19/16 - 5/1/16
  The new security updates for April 19 - May 1 are: Please forward this email to your department members. 1. Java 8 Update 77 (...
Story 05/03/2016 - 14:57
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