A great chat, like any lesson, requires some planning beforehand, some good decisions during the class, and a little help from your friends at each step along the way. After observing a number teachers lead successful chats, we’ve compiled this list of tips on both teaching and technology, to help you make your chat sessions great.
Chat planning
Student Tutorials - Make sure your students do the tutorials for the devices you will be using. We've found that when the students do the tutorials, the set up goes much faster. Also, students who have completed the tutorials can help those who haven’t.
Understand the equipment yourself - Take just a few minutes outside of class time to learn about the devices and to set them up yourself. This helps you approach the technical aspects of the chat session with more confidence.
Getting your class ready to chat
Conducting a successful chat requires more than making sure the equipment works. Here are some strategies that we've seen instructors use to prepare a class for a great chat.
Teaching tips
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Review – Remember that you don’t have to start the class by passing out the equipment. You can start with a short review, to help students remember the forms, functions, and vocabulary they'll need in the chat. Some instructors start with short warm-up games, others try a pair or whole class discussion to help students review before the chat. Another technique is to have students work in pairs or small groups to generate a list of questions they want to ask during the chat.
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Rationale - We've found that students often perform better when they understand why they're chatting. Some instructors use a short discussion of the rationale, or the reasons for the chat, as a way to warm students up for the chat itself. Other teachers like to wait until after the chat to talk about the rationale with the students. Either way, it usually takes less than a minute and really helps students to walk away from the chat with an understanding of its benefits and a renewed respect for their clever, cutting-edge language teacher!
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Anticipate student needs - In some classes the students have called out questions to the teacher verbally, in others the students type a message in the chat to the teacher or their peers to ask a question. Let your students know beforehand how you'd like them to ask for help. Some teachers even do a quick review of help questions to make it easier for students stay in the target language throughout the class.
Technology Tips
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Get help from your students - Choose a student to pass out the keyboards, and another to pass out the computers. Ask a few of the more tech-savvy students to walk around and help others get connected to the network and signed in to PocketChat.
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Get the instructor's computer set up before the chat starts - While your students are passing out the equipment and getting connected, take the time to set up the instructor’s computer and get signed in to all the groups.
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Get help from the AV Pool – If you need additional help (such as problems with connections or equipment malfunctions), ask the lab attendant in the AV pool to assist you.
During the chat
Teaching tips
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Have a plan - Participating in a single chat room can cause sensory overload as you try to keep track of the multiple strands of the conversation. Watching five chats at the same time, while also trying to think about good pedagogy is too much for anyone. The key here is to have a plan for dealing with the language you'll see in the chat. Here are some questions to think about:
- How will you deal with errors? Is your focus more on fluency or accuracy in this activity? Do you want to deal with errors by explicitly pointing them out, modeling the correct forms, or ignoring them during the chat and going over them afterwards? If you are responding to errors during the chat, which errors are most important?
- How will you deal with first language use?
- How involved do you want to be in the chat? Will your students benefit more if you take the role of a discussion leader? An equal participant? A language helper? Or a silent observer?
Technology tips
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At times students get bumped out of the chat room. We're not sure why this happens, but unfortunately it does. Often the student just has to re-connect to the AP and sign in to the chat again under a different name. If they have done the tutorial this should be easy. If they have trouble however, you can give the student one of the trouble-shooting handouts in the instructors folder. This will let you help the student get re-connected, while still monitoring the chat rooms.
After the chat
Teaching tips
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Consider leaving time for a follow-up activity - In many of the chats we've seen, the students chat right up to the minute the bell rings. This seems great, because often the students are really enjoying the chat, but unfortunately, they don't get a chance to use their new found confidence as communicators in a face-to-face discussion. Improving the ability to talk face-to-face is the ultimate goal of a chat, so it can be useful to give the students some sort of follow-up activity that lets them try to accomplish orally some of what they've accomplished in the chat.
- Think about how to use those chat logs – One of the amazing things about chat is that it gives you some real insight into your student’s communicative competence. Chat logs are also a rich source of materials for future lessons. Sentence auctions, error-hunts, and info-gaps are just a few of the many activities you can use to follow up on a chat. The most important thing here is to be sensitive about sharing your student’s writing. Some teachers block out or change student’s names, most ask students beforehand to make sure it is OK.
Technology tips
- Quit PocketChat - Ask your students to quit out of Pocket Chat when they are done. This makes it easier for the next class to get connected. To quit, just tap Commands and then Quit.
- Leave some time to log the chat and pack up the equipment - It takes time to log the chat and pack up the equipment. Cutting this time short makes it difficult to count the equipment as it comes back in.
For additional assistance in preparing a successful chat, please contact Doug Worsham (doug@lss.wisc.edu, or 262-4965).
Also, if you have any other tips or feedback on chatting, please let LSS know!